Following a Freedom of Information request, the UK Border Agency (“UKBA”) was recently required to reveal that “The sponsor licensing service standard was to complete 65% of applications in four weeks.
In the period January – June 2012, a total of 2,279 sponsor licensing applications were decided. Of these, 1518 (67%) were decided within the service standard.
Since June however, the service standard has fallen dramatically, as reflected in the current backlog.
The figures below show that demand for application processing has consistently outstripped the ability of UKBA staff to meet the targets the Agency has set for itself.
Whilst we acknowledge the efforts of staff at UKBA who strive to provide a high level of service, it is clear that there are issues with processing times.
Without remedial action, either the service standard will continue to fall or the Agency will have to consider revising its targets – both of which will negatively impact on migrants and sponsors.
All cases decided in 2012/13
Quarter 1 2012-2013
|% of Applications decided within Service Standard||Number of applications decided within Service Standard||Total number of applications decided|
|Visiting the UK||37%||107||288|
|European Casework, ECAA and Bulgaria and Romania Casework||98%||23,684||24,266|